1. Introduction
This Privacy Policy describes how Omni Genesis Zrt ("Warpstack," "We," "Us," or "Our") collects, uses, shares, and protects your personal information when you visit our website, www.warpstack.ai (the "Website"), or use our platform and related services (collectively, the "Service").
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is prepared in compliance with the EU General Data Protection Regulation (2016/679) ("GDPR") and other applicable data protection laws.
2. Data Controller
For the purposes of the GDPR, the data controller is:
Omni Genesis Zrt
Registered Office: 1024 Budapest, Ady Endre utca 24., Hungary
Company Registration Number: 01 10 143199
Tax Number: 32767061-2-41
Email for privacy inquiries: legal@warpstack.ai
3. Information We Collect
We collect information about you from various sources to provide and improve our Service.
3.1. Information You Provide Directly
- Account Information: When you register for an account, we collect information such as your name, email address, company name, and password.
- Payment Information: When you subscribe to a paid plan, we collect payment and billing information. This is securely processed by our third-party payment processors (e.g., Stripe), and we do not store your full credit card details.
- User Content: We collect the natural language prompts and other instructions you provide to the Service to define your data requirements ("User Content"). We advise you not to include sensitive personal data in your User Content unless it is strictly necessary for the intended purpose and you have a lawful basis to do so.
- Communications: If you contact us directly (e.g., for support or inquiries), we will collect your name, email address, and the contents of your message.
3.2. Information We Collect Automatically
- Log and Usage Data: When you use our Service, our servers automatically record information, including your IP address, browser type and settings, device information, the date and time of your request, and how you interact with the Service.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Please see the detailed Cookie Policy in Section 11 below.
3.3. Information We Process on Your Behalf (as a Data Processor)
- Generated Data: Our Service, acting on your instructions contained in your User Content, extracts data from third-party sources ("Generated Data"). In this context, You are the Data Controller for the Generated Data, and We act as the Data Processor. You are solely responsible for ensuring that you have the legal right and a lawful basis to collect and process the Generated Data. Our Terms and Conditions govern our role as a data processor.
4. How We Use Your Information and Our Legal Basis for Processing
We use your personal data for the following purposes, based on the legal grounds provided by the GDPR:
| Purpose of Processing | Types of Data Used | Legal Basis (under GDPR) |
|---|---|---|
| To Provide and Maintain the Service | Account Info, Payment Info, User Content, Usage Data | Art. 6(1)(b): Processing is necessary for the performance of a contract with you. |
| To Improve and Develop the Service | Usage Data, Anonymized User Content, Communications | Art. 6(1)(f): Our legitimate interest in enhancing our Service for our users. |
| To Process Transactions | Account Info, Payment Info | Art. 6(1)(b): Necessary for the performance of a contract. |
| For Security and Fraud Prevention | Account Info, Log Data, Usage Data | Art. 6(1)(f): Our legitimate interest in protecting our Service, users, and business. |
| To Communicate with You | Account Info, Communications | Art. 6(1)(f): Our legitimate interest in providing customer support and service updates. |
| For Marketing and Promotions | Account Info, Communications | Art. 6(1)(a): Your consent, or Art. 6(1)(f): Our legitimate interest (for existing customers, where permitted). |
| To Comply with Legal Obligations | Account Info, Payment Info, Communications | Art. 6(1)(c): Processing is necessary for compliance with a legal obligation (e.g., tax, accounting). |
5. How We Share Your Information
We do not sell your personal data. We may share your information with the following categories of third parties:
- Service Providers: We engage third-party companies and individuals to perform services on our behalf, such as cloud hosting (e.g., Amazon Web Services), payment processing (e.g., Stripe), analytics (e.g., Google Analytics), and customer support tools. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect it.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
6. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
As we are based in Hungary (EU), any transfer of personal data outside the European Economic Area (EEA) will be conducted in compliance with GDPR. We ensure a similar degree of protection is afforded to it by using one of the following safeguards:
- Transferring to countries that have been deemed to provide an adequate level of protection by the European Commission.
- Using specific contracts approved by the European Commission, known as Standard Contractual Clauses (SCCs).
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, access controls, and secure software development practices. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax/revenue laws), resolve disputes, and enforce our legal agreements and policies.
9. Your Data Protection Rights under GDPR
If you are a resident of the EEA, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure (right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us at legal@warpstack.ai.
You also have the right to lodge a complaint with a supervisory authority. The competent authority in Hungary is the National Authority for Data Protection and Freedom of Information (NAIH, www.naih.hu).
10. Children's Privacy
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
11. Cookie Policy
11.1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
11.2. How We Use Cookies
We use cookies for several purposes:
| Cookie Category | Purpose |
|---|---|
| Strictly Necessary Cookies | These are essential for you to browse the Website and use its features, such as accessing secure areas. Without these cookies, services like user login cannot be provided. |
| Performance & Analytics Cookies | These cookies collect information about how you use our Website, like which pages you visit most often. This data helps us optimize our Website and make it easier for you to navigate. These cookies don't collect information that identifies you. |
| Functionality Cookies | These cookies allow our Website to remember choices you make (such as your user name or language) and provide enhanced, more personal features. |
| Targeting & Advertising Cookies | These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator's permission. |
11.3. Managing Cookies
When you first visit our Website, you will be presented with a cookie banner requesting your consent to place non-essential cookies on your device. You can manage your cookie preferences at any time through our cookie consent tool or by changing your browser settings. Please note that if you choose to block or delete cookies, some parts of our Service may not function properly.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: legal@warpstack.ai
By mail: Omni Genesis Zrt, 1024 Budapest, Ady Endre utca 24., Hungary